- If your purchase products have defected, you can return your item to us within 5 working days from the date of receiving the parcel from the courier service.
- To return the item, please contact us on Facebook (JASDESIGNER) or Instagram account (@jasdesignerstudio) and wait for our confirmation reply.
- Returned items must remain in their original packaging and must be unworn, unwashed, and preserved intact, with the “Create More” sticker, parcel box, and wrapping paper.
Kindly clarify those which are not counted as defect/damage as below:
- Slightly off-line or crochet
- Washed (off, fade, shrink, and other issues)
- Stain below 2cm
- Defects caused by vandalism
- Color looks different from the website